HOSPITAL ADMISSION PROCEDURE

1. Elective admission to Neuro Clinic LLC is available any day from 9 a.m. to 8 p.m.
2. The Customer agrees with the Contractor the upcoming hospitalization by phone +7 (495) 151-93-56 and sends the Guarantee Letter (scanned copy) to the Contractor by email: info@yusupovs.com. 
3. Guarantee Letters submitted via e-mail info@yusupovs.com are equal to the original documents and do not require further confirmation and verification.
4. Planned admission is performed within ten days from the date of receipt of a referral to hospital from the Customer.
5. Patients are transported to the hospital's admission department by the Customer's transport, and seriously ill patients are accompanied by a health care professional.
6. A referral to hospital (Guarantee Letter signed and stamped by the authorized person) is submitted to the admission department with the Patient's passport.
7. The admission department provides an outpatient examination of the Patient to determine the indications for admission to the treatment units.

For the first visit to the clinic you must have with you: an identity document and a voluntary medical insurance policy (if available).

Please arrive 15 minutes before your scheduled appointment to fill out the necessary paperwork. If you have to reschedule your appointment, please notify us in advance.

To conclude a contract for the provision of medical services, please read the Public offer of 20.08.2020. The fact of the Offer terms acceptance is recorded in the Customer's Application.

After the provision of medical care, the Customer shall sign a report of the service rendered, in which the list of services is recorded. One copy of the report shall be given to the Customer. The Customer shall pay for the medical services rendered to the Patient on the day of their provision.

It is necessary to make an advance payment for hospital admission. The prepaid amount is calculated individually.

Patient completes an Application, which contains Patient's consent to personal data processing and the possibility of transferring personal data to third parties. The patient signs an informed consent for medical treatment.

To simplify the registration and information obtaining process, you can read all the documents in advance.

Medical services can be paid by:

• cash (in Rubles only)
• cards of different payment systems: Visa, Visa Electron, MasterCard, MasterCard Electronic, MasterCard Maestro, JCB, MIR

Please note that due to restrictions of international payment systems in Russia we accept payments by bank cards issued in the Russian Federation.

• bank transfer in Rubles to the account of the hospital
• using a payment link on website (by filling out the form or by QR-code)

Please note:

1.Contract is valid within 1 (one) year and will be automatically prolonged for the next year if neither party declares its desire to terminate the contract before the end of the contract term. The number of contract prolongations is not limited. Also, the contract may be terminated at any time on the initiative of one of the parties based on its written application in free form.

2.The Customer may authorize the representative (indicated in the Application) to conduct financial settlements and accept a medical services rendering.If the Customer and/or the Patient does not indicate an authorized person in the mentioned above documents, confidential information and personal data (including information containing medical secrecy) will be discussed only with the Patient, while mutual settlements will be made with the Customer as well.